Yes, you can request to cancel your order or part of it within 20 minutes after placing it. Once this time has passed, cancellation requests will no longer be possible.

If you wish to cancel your order and the 20 minutes period has not yet passed, please let us know immediately by sending an email to support@trendfio.com with your details, and our support team will process a refund

It is possible to modify or cancel an order within 20 minutes after it has been placed.

If this time has passed, it means the order has already been processed, and our team can no longer make changes.

If you want to add another item to your order or change the delivery address but the 20 minutes window has passed, your order has already been processed.

The only option is to place a new order for the item you want or the correct address you wish to use. *

*Orders lost due to an address error, or issues with clothing size or color cannot be refunded or canceled if the 20 minutes period has passed.
Thank you for your understanding.

Our fulfillment centers are located around the world. All Orders are typically processed within 24-72 hours

Standard Shipping delivery takes 7–15 business days after dispatch.

For international orders, please allow up to 7–20 business days after dispatch.

Our products are one of a kind and are significantly lower priced than other competitors selling our products. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

If your package is marked as delivered but you haven’t received it, please first check with your neighbors or building manager.

If 3 business days have passed since your package was marked as delivered and you still haven’t received it, please contact us at: support@trendfio.com

If you selected our Loss/Theft Guarantee at checkout, we will either resend your order as soon as possible or offer you a full refund.